Betviza Privacy Policy — Your Data Is Safe With Us

This Privacy Policy applies to all services, websites, and mobile applications on the Betviza platform. By accessing betviza.click, you are considered to have accepted this Privacy Policy.

As a responsible online betting platform, Betviza is committed to protecting user privacy. We collect only the information necessary to deliver our services, and store it under strict security measures.

In this policy, "personal data" refers to any information that can directly or indirectly identify you — such as your name, email, phone number, financial details, and similar information.

Betviza collects user information in several ways. The table below provides a detailed breakdown of data types and their sources.

We never collect sensitive information (such as religious beliefs or political views) without your explicit consent.

Betviza uses the information it collects for the following purposes:

• For account creation and management.
• For the provision of betting and gaming services.
• To process payments and complete financial transactions.
• For KYC verification and anti-money laundering compliance.
• To provide customer service and support.
• To send relevant promotions and bonus offers (with your consent).
• For platform security and fraud prevention.
• To meet legal obligations.
• For service improvement and research.

Betviza does not sell your data. However, in certain circumstances, limited information may be shared with trusted partners:

• Payment Providers: We share the necessary information with payment gateway providers — including Mobile Pay, Nagad, and Rocket — to process your transactions.
• KYC Partner: Documents may be shared with approved third parties for identity verification purposes.
• Legal Authorities: Disclosure of data is mandatory when required by a valid legal order or regulatory authority.
• Technology Service Providers: Technology partners may receive limited data as needed to operate and maintain the website.

All partners are required to adhere to strict confidentiality agreements and may only use data for specified purposes.

The Betviza website uses various types of cookies. Cookies are small text files stored in your browser that help improve your browsing experience.

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: Remembers your language preferences and settings.
• Analytics Cookies: Helps analyze site usage to improve our services.
• Marketing Cookies: Used to show relevant advertisements. You can turn this off.

You can delete cookies or block new ones at any time through your browser settings. Note that disabling certain cookies may affect the functionality of some features on the site.

Betviza does not retain your data longer than necessary. Our general policy is:

• All data remains active while your account is open.
• Financial and legal records are retained for up to 5 years after account closure.
• KYC documents are retained for a minimum of 5 years after account closure, as required by law.
• Marketing data is deleted once you withdraw your consent.
• Data associated with inactive accounts is reviewed after 2 years.

Betviza fully recognizes your data rights. You have the following rights:

Betviza strictly enforces an 18+ policy. We do not knowingly collect data from anyone under the age of 18. If we become aware that a minor's data is in our possession, it will be deleted immediately.

If a parent or guardian suspects their child has created a Betviza account, please contact our support team immediately. We will take prompt action.

The Betviza platform uses third-party payment gateways and technology services. These third parties maintain their own privacy policies, for which Betviza is not responsible.

• When making a payment, you will be redirected to the payment provider's platform, where their own terms and policies apply.
• We exercise the utmost caution when sharing your data with any third parties.
• We have data processing agreements in place with all partner companies.

We use multiple layers of security to keep your data protected:

• 256-bit SSL/TLS encryption on all data transfers.
• Sensitive data stored in our database is encrypted.
• Two-factor authentication (2FA) option available for all members.
• Regular security audits and penetration testing.
• Automated alert system to detect suspicious login activity.
• Restricted staff access — only authorized personnel can view sensitive information.

Please keep in mind — no method of transmission over the internet is 100% secure. Make sure your account password is strong and never share it with anyone.

Betviza may update this Privacy Policy when necessary. If changes are made:

• The "Last Updated" date at the top of the page will be changed.
• You will be notified by email of any significant changes.
• A banner notice will be displayed on the site for any significant policy changes.

Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.

For any questions, complaints, or to exercise your data rights regarding our Privacy Policy, please contact us:

• Email: support@betviza.click
• Live Chat: Click the chat icon at the bottom right of the site.
• Response time: within 48 hours.